Reference

hobi188 Privacy Policy: What We Collect and Why

The hobi188 Privacy Policy sets out exactly what personal data we collect when you open an account, make a deposit via DANA or QRIS, or reach our support…

Data collected at registrationDANA, OVO, GoPay, QRIS transaction recordsCookie and session dataAccount verification stepsYour right to request data removal

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Explore the Scope of Our Privacy Commitments

hobi188 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account on hobi188, we collect the name, phone number and email address you provide during phone verification. If you deposit using OVO, GoPay, DANA or QRIS, we record the transaction reference and wallet ID so our cashier team can match receipts and

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resolve status queries. We also collect device identifiers and session logs each time you access the lobby from your browser. Data related to bank transfer and virtual account payments — including BCA, BRI, Mandiri and BNI references — is retained for audit purposes for a period
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of up to five years, as required by applicable financial regulations. All storage uses encrypted servers, and access within our team is role-restricted. Our policy applies where local law permits, and eligibility for certain services depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Any Privacy Question

If you want to review, correct or delete the personal data we hold on your account, our support team is available around the clock.

HOW WE HANDLE DATA

Browse Our Data Handling and Security Practices

We apply a layered approach to protecting the information you share with us — from the moment you complete phone verification at registration through every DANA or OVO…

Data Collection at Registration

We collect your phone number, email and name during account setup.

Payment Data Handling

DANA, OVO, GoPay and QRIS transaction references are stored only as long as needed for cashier reconciliation and financial audit.

Cookie and Session Tracking

We use session cookies to keep you logged into the lobby across pages.

Account Security Measures

Each login is verified against the device fingerprint recorded at registration.

Data Retention Policy

Profile data is retained for as long as your account remains active.

Your Right to Request Changes

You may request a copy of all data we hold, ask us to correct inaccuracies or request deletion via the…

Switch Through Common Privacy Policy Questions

The questions below reflect what account holders in Indonesia — including those accessing from Yogyakarta — most frequently ask about the hobi188 Privacy Policy. If your question is not covered here, our live chat team is available 24 hours a day to assist with any data or account privacy matter.

We collect your full name, phone number and email address at registration. Phone verification is mandatory before account access is granted. Device identifiers and browser session data are also recorded from your first login.

Yes. Every DANA deposit reference, QRIS scan-to-pay receipt and OVO or GoPay transaction ID is recorded by our cashier system for reconciliation. These records are stored on encrypted servers and are not shared with payment providers beyond transaction verification.

Non-financial profile data is deleted within 30 days of a confirmed account closure request. Transaction records linked to bank transfers via BCA, BRI, Mandiri or BNI are retained for five years in line with applicable financial audit requirements.

Yes. Log into your account, navigate to Settings, then Privacy, and select Download My Data. Alternatively, email our support team with your registered phone number and we will send a compiled data report within 72 hours.

We do not sell your personal data to advertisers or third-party marketing platforms. Data is shared only with payment processors — such as those handling GoPay or OVO transactions — strictly for transaction verification purposes.

We use session cookies to maintain your login state across lobby pages and analytics cookies to measure account flow performance. Non-essential cookies can be disabled in your browser settings at any time without affecting core account or payment functions.

Reach our support team via the 24-hour live chat widget on the account page, or use the Privacy tab under Account Settings to submit a correction request directly. We aim to review and resolve all data accuracy queries within 72 hours.

hobi188 Privacy Policy: What We Collect and Why

Reach Us About Any Privacy Question

Browse Our Data Handling and Security Practices

Data Collection at Registration

Payment Data Handling

Cookie and Session Tracking

Account Security Measures

Data Retention Policy

Your Right to Request Changes

Switch Through Common Privacy Policy Questions

01 What personal data does hobi188 collect when I open an account?

02 Does the hobi188 Privacy Policy cover my DANA and QRIS payment records?

03 How long does hobi188 keep my personal data after I close my account?

04 Can I request a copy of all the data hobi188 holds on me?

05 Does hobi188 share my data with third parties or advertisers?

06 How does hobi188 use cookies and can I turn them off?

07 Who do I contact if I believe hobi188 has stored incorrect data about me?

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